How do I pay an invoice?
Βάση γνώσεων › Payments and invoices
1. Sign in, open "Invoices" and press the invoice you want to pay.
2. The box "How to pay" shows the bank, the account holder and the IBAN.
3. Transfer exactly the amount of the line "Amount to pay:".
4. As the reference of the transfer write what the line "Payment reference" shows (the invoice number). That is how we recognise your payment without delay.
A transfer does not show up by itself: we record it as soon as it appears in our account. The invoice then becomes "Paid", you receive an e-mail and the service is activated or renewed.
A transfer from another bank can take one or two working days to appear. If more time has passed and the invoice is still "Unpaid", open a support ticket and write the date, the amount and the name of the person who paid.
2. The box "How to pay" shows the bank, the account holder and the IBAN.
3. Transfer exactly the amount of the line "Amount to pay:".
4. As the reference of the transfer write what the line "Payment reference" shows (the invoice number). That is how we recognise your payment without delay.
A transfer does not show up by itself: we record it as soon as it appears in our account. The invoice then becomes "Paid", you receive an e-mail and the service is activated or renewed.
A transfer from another bank can take one or two working days to appear. If more time has passed and the invoice is still "Unpaid", open a support ticket and write the date, the amount and the name of the person who paid.
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